At SAI Aerospace Training Ltd we collect personal data (information) from our customers, staff and visitors. We do this so we can provide positive experiences and comply with legal requirements.
The responsible handling of your personal data is very important to us. We will never sell or pass on your data to others for marketing purposes, and we will always store your data securely.
For more information on how we use your personal data, your rights, etc please visit our signposts below.
Contact us
By email : g.murray@sai-aerotraining.co.uk
By phone : 07526 566599
Or write to: Accountable Manager
SAI Aerospace Training Ltd
McNee Road
Glasgow Prestwick International Airport
Prestwick
South Ayrshire
KA9 2PH
Data Protection - Your Rights
Data protection laws in the UK give individuals a number of rights in relation to personal data. The guidance below explains these rights and provides contact details for any enquiries or concerns
Your Personal Data
Personal data is information that relates to a living individual. Any information about you where you can be identified, or you are identifiable either directly or indirectly, is your personal data.
At SAI Aerospace Training Ltd, we gather personal data in order to provide a positive experience for our customers staff and visitors and to ensure compliance with legal requirements as part of our service delivery
When we process (use) personal data, we will follow the Data Protection Principles set out in Article 5 of UK GDPR https://www.legislation.gov.uk/eur/2016/679/article/5
This means we must:
• Have a good reason to use your personal data and tell you what we are doing with it
• Only use your personal data for the purposes (reasons) for which you have given it to us
• Only collect personal data that is relevant and limited to what we need
• Ensure your personal data is accurate and kept up–to–date only keep personal data that identifies you for as long as it is needed
• Ensure that your personal data is kept securely and take reasonable steps to protect it
Your Rights
Under UK data protection law you have the following rights:
• Right to be Informed Your right to be informed if your personal data is being used | ICO
• You have the right to know how SAI is processing (using) your personal data, including:
• What types of personal data we collect
• Why we are processing (using) your personal data?
• Who we share your personal data with
• How long we keep your personal data for
• We publish this information in our privacy notices, which we make available at the time of collecting information from you
Right of Access Getting copies of your information (SAR) | ICO
• You have the right to ask for a copy of the personal data we hold about you, along with information on why and how it is processed. This will help you understand what your data is being used for and to verify the lawfulness of that use.
• This is generally known as making a 'Subject Access Request'. A subject access request is free of charge, unless it is excessive or repetitive. If this is the case, we may charge a reasonable fee to cover the costs of providing the information or refuse to provide the information.
• We will require verification of your identity before responding to the request, to make sure we have the right person and the right information. We will provide you with the information you have requested within one month, although if the request is complex, we may extend the deadline by a further two months. If this is the case, we will discuss this with you.
• There are some exemptions which may apply. This may mean not all of the information you request will be available, for example if providing the information would also disclose the personal data of another person. In such circumstances we will redact (withhold) some or all of the information. We will explain our reasons for doing this when we provide the response.
How to make a Data Subject Request
You can exercise any of the rights above by making a Data Subject Request.
You can make a request by writing to us, sending an email or asking over the phone or in person.
If you'd rather just email or write to us, you can. We may need to contact you to clarify your request if we don’t have enough information, but we'll do that as quickly as possible.
Contact us:
In writing – Accountable Manager, SAI Aerospace Training Ltd
By telephone : SAI Office 07526 566599
By email – g.murray@sai-aerotraining.co.uk
If you are dissatisfied our response, you have the right to complain to the Information Commissioner’s Office (ICO) Email: Contact ICO Online
Telephone: 0303 123 1113 or write to:
In writing to : Information Commissioner’s Office , Wycliffe House, Water Lane, Wilmslow, Cheshire , SK9 5AF
Right to Rectification Your right to get your data corrected | ICO
• You have the right to have your personal data rectified (corrected) if it is inaccurate or incomplete.
• Where your personal data is corrected and if we have passed it on to any other organisations (in accordance with lawful processing and as described in our privacy notices) we will ask them to update the personal data they hold.
• If we are unable to correct your data and have a legitimate reason for this, we will explain our reasons to you. We will not make any changes but will keep your statement requesting rectification on your record.
Right to Erasure Your right to get your data deleted | ICO
You have the right to ask us to delete or remove personal data we process (use) when there is no compelling reason for us to keep it. For example:
• Where data is no longer necessary for the purpose for which it was originally collected
• When you withdraw consentIf you object to the processing and there is no overriding legitimate interest for continuing the processing
• Our use of the data is unlawful
• The data has to be erased to comply with a legal obligation
• The data is processed in relation to the offer of information society services to a child
• The right to be forgotten is not an absolute right, which means we can refuse a request for erasure if the processing of personal data is:
- used to exercise the right of freedom of expression and information
- needed to comply with a legal obligation or the performance of a public interest taskneeded for public health purposes in the public interestused for archiving in the public interest, for scientific or historical research, or for statistical purposes.
- needed for making or defending legal claims When a request for erasure is upheld, we will stop any further processing, delete all your personal data and advise any other organisations we may have passed your data to (in accordance with lawful processing and as described in our privacy notices) to do the same.
Right to Restrict Processing Your right to limit how organisations use your data | ICO
You have the right to ask us to stop processing your personal data if:
• You contest the accuracy of the personal data we hold
• You believe our processing is unlawful and you would like us to stop (but not have your information deleted)
• We no longer need to process your personal data, but it needs to be kept to make or defend a legal claim
• When this right is exercised, we will retain enough personal data to meet the purpose for keeping it. We will also make sure it is not processed for any of the purposes for which you have asked us to stop.
Right to Data Portability Your right to data portability | ICO
You have the right to ask for a digital copy of personal data held about you. This allows you to move, copy or transfer your data from one IT system to another in a safe and secure manner.
This right only applies to personal data:
• That you have provided to SAI in electronic form
• That is processed based on your consent or because it is necessary as part of a contractthat is processed by automated means. This means that paper files/records are excluded from this right.
• We will provide the information requested in a machine-readable format, for example a csv file, so that it can be reused by any other organisation you choose to pass it to. Onward transfer will only be available where this is technically feasible.
Right to Object The right to object to the use of your data | ICO
You have the right to object to our processing of your personal information in limited circumstances. For example:
• In the legitimate interests of the organisation or because we are carrying out a public task in the public interest. We must show compelling legitimate grounds to be able to continue to process your data.
• For direct marketing, including profiling
• For scientific or historical research or for statistical purposes, unless the processing is necessary to carry out a public task in the public interest Where you exercise this right we will stop processing your personal data unless there is a compelling reason that is greater than your individual rights.
Rights Relating to Automated Decision Making and Profiling Your rights relating to decisions being made about you without human involvement | ICO
Automated decision making is where a decision is made solely by automated means, without any human intervention e.g. by a computer algorithm. Profiling is the automated process of using personal data to evaluate certain things about an individual.
You have the right:
• To know whether an organisation is using automated decision making
• Not to be subject to a decision that is based solely on automated processing if the decision affects your legal rights or other equally important matters (e.g. automatic refusal of an online funding application, and e-recruiting practices without human intervention)
• To request human intervention and to challenge a decision
• To object to profiling in certain situations, including for direct marketing
• We are not making any solely automated decisions about individuals at this time. If this changes, this will be made known in the relevant privacy notice(s).
